Question 1

When will my order arrive?

Accepted Answer

We partner with the top couriers to ensure your orders arrive quickly and safely. Depending on your shipping preferences and location, we'll send your order with Royal Mail or DPD. Orders generally arrive within: 2-3 working days for Standard UK Delivery on orders over £50 (free shipping). 2-3 working days Standard UK Delivery on orders under £50 (£3.99) 1 working day for Next Day Shipping (£5.99 and only available on orders placed before 12:00 PM (GMT)).

Question 2

What are The Four Pillars™?

Accepted Answer

At Healf, our philosophy is rooted in the belief that wellbeing emerges from the balance and synergy of eating clean, moving intentionally, being mindful, and sleeping deep. Today, we call these The Four Pillars™ - EAT, MOVE, MIND, SLEEP. They inform everything we do, from our careful curation of over 4,000 products to the resources we share and the experts we partner with. With each Pillar in mind, we're constantly seeking ways to empower your wellbeing.

Question 3

How are Healf's products selected?

Accepted Answer

Every single product available on our platform undergoes our rigorous Healf Curation Process, ensuring you can shop with confidence knowing you are only getting the best. This process is broken into three parts: Brand Discovery: With our global network of health professionals and AI-powered trend analysis, we curate the leading supplements, tools, and tech that pioneer the industry. Expert Validation: Each product is carefully examined by a panel of industry specialists—including dieticians, personal trainers, psychologists, and sleep experts—to ensure it meets our high standards for quality, efficacy, and ingredient formulations. Community Testing: Our community is the backbone of our business, so we see to it that they have a say in the products we source. By collaborating with a dedicated group of customers who test and review each product, we ensure that only those truly beneficial to your wellbeing are offered here at Healf. Read more about the Healf Curation Process here .

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